Frequently Asked Questions

Safety

Q. What about my children and pets?
A. We use EPA registered products and we use the utmost care when it comes to your safety. Sometimes it will be necessary to remove pets or vacate during a treatment, we will notify you in advance.

Q. What if I am pregnant or have a new baby?
A. Just as a precaution, we ask that you leave the premises for at least 1-2 hours.

Q. What if I have a breathing problem?
A. We recommend that anyone in the home with a breathing disorder or an elderly person be taken from the home for 1-2 hours.   After you return home, we recommend that you open windows and doors for 1 hour, as a precautionary measure.

Q. Are your products environmentally safe for humans and pets?
A. The various materials and techniques used by ArmaXX are the latest in technology and EPA approved.  One common material used by our technician is based on the Chrysanthemum flower.  We sometimes use popular brands such as, Termidor and Dragnet, when diluted correctly, are simlar to common products used on pets for flea/tick control.

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Service

Q. If I see pest after my regular service will you come back?
A. Sometimes after your initial treatment, it is usual to see an increase in insect activity.  These pest have been exposed to our materials and are dying.   If the problem persists after a week, we'll return at NO CHARGE.

Q. Can you treat during the rain?
A. All of the material used in our pest control programs are designed for most weather conditions.   

Q. How frequently do you come back?
A.  Most of our residential customers are treated every 90 days.  In the case of brown recluse spiders, cockroaches, and heavy infestations, we may need to treat monthly for 3-6 months.   If your home is being treated monthly or bi-monthly by another company – you need to give ArmaXX a call.  (A second opinion never hurts)

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Agreements

Q. Do you require a contract?
A. It depends on the type of service and pricing needed by the customer. In order to maintain competitive pricing and effective pest control, we asked the customer to commit to a specific time period for service.  We don’t use high pressure sales pitches or scare customers into a long-term contract. We tailor our service around your pest control needs – with or without an agreement.

Note: Termite and other specialty services do require a written agreement to explain expectations and guarantees mandated by State, insurances providers, and manufactures

Q. I don’t see any pests, can I skip a service?
A. For us to maintain control, we must perform all scheduled services.  Missing a service requires us to utilize additional materials on your next visit.  In addition, our technicians will have to spend more time on your property.  This leads to extra cost for all parties. Remember: An ounce of prevention is worth a pound of cure.

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Materials/Products

Q. Does your products smell?
A. ArmaXX use low-odor, enviormental-friendly products. Once our liquid treatments dries, nothing can be smelt. 

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Specific Pest Problems

Q. How do you treat for Cockroaches?
A. To do an effective cockroach treatment, ArmaXX must take care of both the primary and secondary cockroach infestations. In order to get faster results, the technician will use flushing agents to drive the insect out of hiding.  This step sometimes requires items from kitchen cabinets to be removed.  Next, a liquid treatment will be broadcasted throughout the infested area.  In 15-30 days, a technician will retreat the area, targeting nymphs and unhatched eggs not killed by the first treatment.  And additionally, we provide information to customers about ways they can minimize pest migration and breeding environment for cockroach populations. In other words, cockroach control is best achieved through a combination of techniques and materials.

Cockroach Servce - Document

Q. How do you treat for Brown Recluse Spiders?
A. Brown recluse spiders are challenging to control, largely because of their secretive/reclusive nature. Virtually any dark, dry and undisturbed area can serve as harborage, namely – boxes, closets, furniture, garages, heating ducts, attics and woodpiles.  The first treatment step is to remove clutter and seal boxes. (Tape box edges or seal with plastic bags). A technician will then apply flushing agents to drive the spiders out of hiding.  A combination of liquid/dusting treatments are applied to the outside and inside perimeter of the structure, including the attic. Glueboards are placed throughout the area to help monitor the infestation. Once the initial service is completed, ArmaXX will need to spot treat the remaining critical areas of the structure for 3-6 months.

Brown Recluse Service - Document

Q. How do I know if I have termites?
A. The common signs of termite infestation can be found here.

Q. How do you treat for termites?
A.ArmaXX's Termite Treatment options can be found here.

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Pricing

Q. How much does your service cost?
A. Many leading pest control operators offer the same treatment and pricing guidelines for all customers, regardless of the size of the structure, environmental influences, and economic means. In other words, Armaxx believes that every customer has unique pest control demands and a customized protection plans are essential. Some of Armaxx’s philosophical and successful approaches include:

• Flexible pricing on the size of the structure, not the “size of the wallet.”
• We try to accommodate all limited budgets without compromising our service value.
• Neighbor discount programs are available which make the services more affordable to less fortunate families.

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Miscellaneous

Q. Why should I hire a pest control company rather than do the job myself?
A. Chemicals sold by home improvement centers can have a residual effect for as short as 30 minutes. Many of our products used for residential pest control last at least 90 days, even years.

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